Catch a Fish ltd
Details
Eco-Friendly Fishing Charters in New Zealand – Experience Adventure on Lake Wanaka, Lake Wakatipu in Queenstown, Lake Hawea and Beyond.
Location & Directions
154 Munro Lane, Tarras Otago 9383 New Zealand
Cancellation Policy
Customer-Initiated Cancellations and Rescheduling
Customers may cancel or reschedule their charter without penalty if notice is given more than 7 days before the scheduled departure date. A full refund will be provided for cancellations made during this period.
Cancellations or rescheduling requests made within 7 days of the scheduled departure date are non-refundable, and rescheduling will incur a $50 fee.
Operator-Initiated Cancellations
If Catch a Fish Ltd cancels a trip (weather, breakdown, emergency, etc.), customers will be given as much notice as possible and encouraged to reschedule their trip.
If rescheduling is not possible, customers will receive a full refund.
Any optional extras (such as catering) cannot be refunded if the cancellation occurs within 24 hours of the trip.
Catch a Fish Ltd reserves the right to cancel trips if customers fail to comply with safety instructions or exhibit behavior that endangers themselves, the crew, or the vessel. In such cases, no refund will be provided.